Terms & Conditions
OFFER OF A LESSON SLOT:
I have many enquiries for lesson slots and so politely request that offers of lesson slots are either accepted or declined within 3 working days of being offered.
NO CONTRACT REQUIRED:
Lessons can start and stop at any time - no notice period is required. In addition, there is no minimum or maximum number of lessons.
LESSON CANCELLATIONS:
Booked lessons must be cancelled as soon as possible and before the start of the lesson, otherwise the full lesson fee will apply.
VERY REGULAR CANCELLATIONS:
If lessons are very regularly being cancelled, I will initially speak to the parents/carers to try to resolve the issue. If it can not be resolved, I may have to stop the lessons and make the lesson slot available to others.
LATE ARRIVALS:
Sometimes, people are running slightly late. Please note that this would result in a reduced lesson time and the full lesson fee would still apply.
LESSON REMINDERS:
To help parents/carers, I will send out a reminder message on the day of your child's lesson. Please let me know if you would like to opt out of the lesson reminders.
TUTEE BEHAVIOUR:
I am an approachable and kind tutor who likes to make my lessons fun and child-friendly. However, I still expect tutees to demonstrate polite and sensible behaviour. In the rare event that a tutee displays poor behaviour, I will use my skills as a fully-trained, experienced classroom teacher to try and resolve the issue in a professional manner. This will include informing the parent/carer during or at the end of the lesson. I will also ask the parent/carer to be present during any subsequent lessons. For in person lessons, this means sitting on the comfy chairs in the teaching room with us. For online lessons, it means the parent must be sat next to the child throughout each lesson. If this does not resolve the problem, then lessons will unfortunately need to come to an end. Fortunately, this is very unusual - my tutees are typically well-behaved and a pleasure to teach!